Your privacy matters to filibet. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
These cards summarize filibet's core privacy commitments to Filipino players. They are not a substitute for the full policy text below — please read all sections carefully.
All data transmitted between your device and the filibet platform is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO. Your login credentials, payment details, and personal information are never sent in plain text.
filibet only collects the personal data that is strictly necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data for its own sake — every data point has a defined purpose and retention period.
filibet does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only with trusted service providers who are contractually bound to protect it, or when required by Philippine law and regulatory authorities such as PAGCOR and AMLC.
filibet operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We have appointed a Data Protection Officer (DPO) responsible for overseeing all data privacy matters on the platform.
Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by Philippine law. Account data is typically retained for five years following account closure to meet AML and regulatory record-keeping obligations.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, filibet will notify the National Privacy Commission (NPC) within 72 hours of discovery and inform affected players without undue delay, in accordance with RA 10173 requirements.
filibet ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the filibet platform at filibet.app. This Privacy Policy describes how filibet collects, uses, stores, shares, and protects your personal information when you access or use our online gaming services.
This policy applies to all users of the filibet platform, including registered account holders, visitors browsing the site without an account, and individuals who contact filibet customer support. It covers data collected through the filibet website, any associated browser-based applications, and communications between you and filibet.
Your Consent: By creating a filibet account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform and contact support to close your account.
This Privacy Policy should be read alongside the filibet Terms & Conditions, which govern your use of the platform as a whole.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), filibet acts as the Personal Information Controller (PIC) in respect of the personal data collected through the filibet platform.
filibet has appointed a Data Protection Officer (DPO) who is responsible for ensuring compliance with RA 10173 and its Implementing Rules and Regulations, handling data subject requests, and serving as the primary point of contact for privacy-related inquiries. Contact details for the DPO are provided in Section 14 of this policy.
Where filibet engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, and cloud infrastructure partners — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with RA 10173 and this Privacy Policy.
filibet collects personal data through several channels: directly from you when you register or use the platform, automatically through your use of the platform, and from third parties where permitted by law. The categories of data we collect include:
Sensitive Personal Information: Where filibet collects sensitive personal information as defined under RA 10173 — such as government ID numbers — this data is processed solely for identity verification and regulatory compliance purposes, with enhanced security controls applied.
filibet does not collect full payment card numbers, CVV codes, or online banking passwords. Payment transactions are processed through secure third-party payment gateways, and filibet only receives transaction reference data and confirmation status.
filibet uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity data |
| Identity verification (KYC) | Government ID, date of birth, address |
| Processing deposits and withdrawals | Financial data, transaction records |
| Delivering gaming services | Gaming activity data, session data |
| Fraud prevention and AML compliance | Transaction data, IP address, device data |
| Responsible gaming monitoring | Gaming activity, session data, limit settings |
| Customer support | Communications data, account data |
| Regulatory reporting to PAGCOR / AMLC | Identity data, transaction data |
| Platform improvement and analytics | Technical data, anonymized usage data |
| Promotional communications (with consent) | Email address, gaming preferences |
filibet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by Philippine law.
Under the Philippine Data Privacy Act of 2012, filibet processes your personal data on the following legal bases:
filibet shares personal data with carefully selected third-party service providers who assist in operating the platform. These include payment processors (such as GCash and PayMaya integration partners), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform operators, and fraud detection and cybersecurity services. All such providers are bound by data processing agreements requiring them to protect your data and use it only for the specified purpose.
filibet may disclose your personal data to Philippine government authorities, regulatory bodies, and law enforcement agencies where required by law or in response to a valid legal process. This includes mandatory reporting to PAGCOR, the AMLC, the National Privacy Commission (NPC), and other competent authorities. filibet will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of filibet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
filibet does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We do not share your data with advertisers or data brokers.
filibet uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit filibet.app. We use the following categories of cookies:
You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the filibet platform. filibet does not use third-party advertising or behavioral tracking cookies.
filibet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Important: While filibet takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your filibet login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
filibet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with filibet's data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by filibet:
To exercise any of these rights, please contact the filibet Data Protection Officer using the contact details in Section 14. filibet will respond to all valid data subject requests within thirty (30) days of receipt, in accordance with RA 10173.
The filibet platform is strictly intended for individuals who are 21 years of age or older. filibet does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process.
If filibet becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe that a minor has registered on filibet, please contact our support team immediately so we can take appropriate action.
filibet primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure partners located outside the Philippines — for example, cloud hosting providers — filibet ensures that such transfers are conducted in compliance with RA 10173 and its Implementing Rules and Regulations.
Specifically, filibet ensures that any cross-border transfer of personal data is subject to appropriate safeguards, including contractual data protection clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law. filibet will not transfer your personal data to countries or organizations that do not provide adequate data protection standards.
filibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, filibet will notify registered players via email and/or a prominent notice on the platform prior to the changes taking effect.
The effective date at the top of this page will be updated to reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the filibet platform after the effective date of any amendment constitutes your acceptance of the updated policy.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights, please contact the filibet Data Protection Officer:
filibet Data Protection Officer
Email: [email protected]
General Support: [email protected]
Platform: filibet.app
Response Time: Within 30 days
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing RA 10173.
Your personal data is protected by Philippine law and filibet's security infrastructure. Sign in and enjoy a safe, trusted gaming experience — 21+ only.
⚠️ filibet is strictly for players aged 21 and above. Gambling can be addictive — please play responsibly. Visit Responsible Gaming for support tools and self-exclusion options.